Uptime Monitoring
Uptime Monitoring and Website Care
A dealer site that goes down on a Saturday morning costs sales that nobody ever counts, because nobody ever knows it happened. Monitoring means you find out from us rather than from a customer.
Checked Around the Clock
Your site tested continuously, from outside your own network.
Told Before Your Customers
An alert the moment it fails, not a complaint on Monday.
Updates and Backups
Core, theme and plugin updates, with a working backup taken first.
Reported
What was monitored, what broke, what was fixed, in the monthly report.
Get Started Today
Tell us what you are running and we will tell you what monitoring it needs, and what currently has no safety net at all.
What Is Monitored
Uptime is the obvious one, but it is rarely what actually goes wrong. More common is a site that is up and broken: a form that stopped delivering, a certificate that expired, a plugin update that quietly emptied a page, or a stock feed that stopped updating.
The silences are the dangerous part
A site that is down announces itself. A contact form that stopped sending does not — the enquiries simply stop arriving and the assumption is that things are quiet. That is the failure worth monitoring for.
When Something Breaks
Alerts come to us first. For anything we manage, we investigate and fix it, and tell you what happened and what it affected. You get the explanation, not the incident.
Part of a Care Plan
Monitoring, updates, backups, security and a monthly report are delivered together as ongoing care for the site. It is the least glamorous service we offer and the one that most often saves a dealer a bad weekend.
What Is Covered
Monitoring
Uptime, certificate expiry, form delivery and site speed, checked continuously.
Alerts
Sent to us, with escalation to you if it needs a decision or a spend.
Maintenance
Core, theme and plugin updates tested and applied with a backup first.
Backups
Regular off-site backups, and a tested route to restoring the site.